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One Guide to Rule Them All: Research Station

This guide was created as a way for all students at Ferrum College to get basic 'help' with research, tutorials and quick tip suggestions.

  • Quick Tips for Printing:
    • Freshmen Help
      • Username may be one of three things:
        • Your student ID # ex. 146043
        • The letter 's' before you student ID # ex. s146043
        • Or your Ferrum email ex. jksmith@ferrum.edu
      • Password should match your Brightspace password
    • If your are struggling to print, please check your internet connection
      • You should be connected to either: FC WIFI or Ferrum College
        • Guest WIFI will not work with Papercut
    • Papercut isn't one of your listed printers?
      • Open Google Chrome
      • Search for Mobility Print Chrome Extension
      • Add the extension to your chrome

If none of these have helped you, please find Library Staff, we are more than happy to troubleshoot the problem with you.